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Promoting Service Leadership Qualities in University Students: The Case of Hong Kong (Quality of Life in Asia) Pdf

Download Promoting Service Leadership Qualities in University Students: The Case of Hong Kong (Quality of Life in Asia) Pdf
Book Description:

This book outlines the event of service management curricula, packages and supplies designed for college college students in Hong Kong. As well as, it consists of analysis research and particular service management packages, making it a pioneering book that integrates service management and scholar wellbeing for Chinese language college college students. In view of the transformation of industries ensuing in shifts from manufacturing economies to service economies, the book takes a holistic strategy to management improvement, specializing in three primary elements of efficient service management which are intently associated to scholar wellbeing: management competencies comparable to emotional intelligence and resilience, ethical character, and a caring disposition. This strategy represents a transfer away from literature that emphasizes the elite management mannequin, assuming that management is the privilege of a gifted few. By extension, it argues that the promotion of service management qualities is an effective technique for selling scholar wellness. The particular person chapters are prolonged variations of papers introduced on the “Worldwide Convention on Service Leadership Schooling for University College students: Expertise in Hong Kong,” which was held in Might 2014. The book provides a priceless contribution to Chinese language and international educational literature on service management and can profit researchers and educators alike.

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