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Half case research, half manifesto, this groundbreaking new book by a physician and a healthcare government makes use of actual-life anecdotes and the logic of lean considering to make a convincing argument that a revolutionary new sort of healthcare — lean healthcare — is urgently wanted and eminently doable.
In On the Mend: Revolutionizing Healthcare to Save Lives and Transform the Industry John Toussaint, MD, former CEO of ThedaCare, and Roger A. Gerard, PhD, its chief studying officer, candidly describe the triumphs and stumbles of a seven-year journey to lean healthcare, an effort that continues at the moment and that has slashed medical errors, improved affected person outcomes, raised employees morale, and saved $27 million dollars in prices with out layoffs. Discover out:
– How lean methods of worth-stream-mapping and speedy enchancment occasions reduce the common “door-to-balloon” time for coronary heart assault sufferers at two hospitals from ninety minutes to 37.
– What ThedaCare leaders did to substitute drugs’s “disgrace and blame” tradition with a lean tradition based mostly on steady enchancment and respect for individuals.How the lean precept of “constructing in high quality at the supply” broke down divisions amongst medical specialties permitting groups to develop affected person care plans quicker.
– Why conventional trendy administration is the single largest obstacle to lean healthcare.
– How the plan-do-research-act cycle coupled with speedy enchancment occasions reduce the wait time at a robotic radiosurgery unit from 26 days to six.
– How the lean idea of “one piece circulate” saved time in treating ischemic stroke sufferers, growing the variety of sufferers receiving a CT scan inside 25 minutes from fifty one% to 89%.
– How senior leaders at different healthcare organizations can start their very own lean transformations utilizing a 9-step motion plan based mostly on what ThedaCare did — and what it would do in another way.
Toussaint and Gerard show that lean healthcare doesn’t imply much less care. On the Mend exhibits that when care is actually re-designed round sufferers, waste and errors are eradicated, high quality improves, prices come down, and healthcare professionals have extra time to spend with sufferers, who get even higher care. Get your copy of this essential new book as we speak.
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