Microsoft® Dynamics CRM 2013 Unleashed presents start-to-finish steering for planning, customizing, deploying, integrating, managing, and securing every cloud and on-premise based variations of Dynamics CRM.
Major Dynamics implementer Marc Wolenik completely covers Microsoft Dynamics CRM 2013, Microsoft Dynamics CRM On-line Fall ’13, and plenty of choices first launched in Microsoft’s “Polaris” and Substitute Rollup 12.
You’ll uncover thorough protection of Dynamics’ revamped “Motion” interface and superior cross-platform mobile shopper assist. In depth new protection moreover consists of: Enterprise Course of Flows, Moveable Enterprise Logic, reporting and kinds enhancements, server-facet e-mail synchronization, MarketingPilot, NetBreeze, Yammer, and much more.
Drawing on in depth insider info, Wolenik presents confirmed biggest practices and pitfalls to avoid in using every very important Dynamics CRM 2013 performance–information on the market in no totally different book.
Marc J. Wolenik, is CEO of Webfortis, a Microsoft Gold Purchaser Relationship Administration Competency Affiliate that focuses on delivering
Microsoft Dynamics CRM/xRM choices for companies of all sizes. Research from experience and dive deep into CRM utilized sciences that cross nearly every business and vertical. His books embrace Microsoft Dynamics CRM 2011 Unleashed, Microsoft CRM 4 Unleashed, and Microsoft CRM 4 Integration Unleashed.
Detailed information on how one can…
Look at on-premise and cloud variations of Dynamics CRM, make your most suitable choice, and deploy painlessly
Use the superior configuration and customization decisions that offer you in all probability probably the most value
Take full advantage of Dynamics CRM’s new transfer interface and productiveness shortcuts
Research new add-on choices for Dynamics, along with MarketingPilot, NetBreeze, and Yammer
Personalize dashboards, actions, calendars, data import/export, and additional
Deal with leads, options, accounts, contacts, promoting lists, collateral, campaigns, quotes, orders, and invoices
Mix schedules, situations, contacts, and product/service information
Assemble extremely efficient automated workflows, processes, and full choices
Ship CRM functions to smartphones and tablets, along with iOS models
Current watch lists, automated alerts, and totally different product sales help by way of InsideView Social Insights
Delay Dynamics CRM with custom-made plug-ins and add-ons
Mix Dynamics CRM 2013 with SharePoint, Azure, SQL Server, SRSS, Seen Studio, and .NET Framework
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