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All via the “New South,” relationships based mostly totally on race, class, social standing, gender, and citizenship are being upended by the present influx of Latina/o residents. Doing Good examines these factors as they play out in the microcosm of a group nicely being center in North Carolina that beforehand had served principally African American buyers nevertheless now serves predominantly Latina/o buyers. Drawing on eighteen months of experience as a participant- observer in the clinic and in-depth interviews with clinic staff at all ranges, Natalia Deeb-Sossa presents an informative and fascinating view of how altering demographics are profoundly affecting the model new social order.
Deeb-Sossa argues persuasively that “moral identities” have been constructed by clinic staff. The high-standing staff—virtually all of whom are white—see themselves as heroic employees. Mid- and lower-standing Latina staff actually really feel like they’re guardians of people that discover themselves notably needy and deserving of protection. In distinction, the moral id of African American staffers had beforehand been established in response to serving “their people.” Their response to the evolving clientele has been to create a self-image of superiority by characterizing Latina/o consumers as “immoral,” “lazy,” “working the system,” having no regard for tips or self-self-discipline, and being irresponsible mom and father.
All of the nicely being-care employees must be seen as “doing good.” Nevertheless they overlook how, in creating and sustaining their very personal moral id in response to their personal views and stereotypes, they’ve come to cope with each other and their consumers in methods in which contradict their beliefs.
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