Sure Step is a full lifecycle methodology that will help you envision and ship your Microsoft Dynamics options portfolio. Maximize your Microsoft Dynamics investments and improve your effectivity to pick, sell, ship, function, and help your answer.
"Customer Success with Microsft Dynamics Sure Step" explains the structure and content material parts of the Sure Step methodology, enabling you to efficiently envision and ship your Microsoft Dynamics AX, CRM, GP, NAV, and SL options. Study answer promoting methods and implementation classes to efficiently interact with and foster clients for all times.
In case you are an skilled practitioner however new to the Microsoft Dynamics area, or simply stepping into ERP/CRM options, "Customer Success with Microsft Dynamics Sure Step" will arm you with assets to ship enterprise options that meet or exceed the expectations of your clients.
"Customer Success with Microsft Dynamics Sure Step" is a targeted tutorial of Microsoft Dynamics answer envisioning and supply, somewhat than a step-by-step information into venture administration. It can equip you with the techniques required to plan, align, and orchestrate your answer promoting actions, in addition to make it easier to to be environment friendly, proactive, aim pushed, and versatile in your Microsoft Dynamics engagements.
Who this book is for
In case you are concerned in a number of of the roles said under, then this book is for you:In case you are a Venture Supervisor, Engagement Supervisor, Answer Architect, or Advisor concerned in delivering Microsoft Dynamics options, this book will train you how one can enhance the standard of your implementation with a constant, repeatable course of.In case you are a Customer Undertaking Supervisor, Topic Matter Skilled, Key Consumer, or Finish Consumer concerned in choosing the correct enterprise answer in your group and delivering the Microsoft Dynamics answer, this book will provide help to decide how the tactic facilitates the supply of an answer that’s aligned to your imaginative and prescient.In case you are a Gross sales Government, Providers Gross sales Government, Technical Gross sales Specialist, Pre-Gross sales Marketing consultant, or Engagement Supervisor concerned within the gross sales of Microsoft Dynamics options, this book will show you how to to know how one can speed up your gross sales cycle and convey it to an in depth.In case you are the Customer Choice Maker, CxO, Purchaser, or Challenge Supervisor who participates within the choice course of for what you are promoting answer wants, this book will present you methods to decide how this course of will help your due diligence exercise and set the stage for a top quality implementation of the answer.In case you are a Change Administration skilled, this book will allow you to study how one can assist the client handle organizational change through the enterprise answer supply course of, and/or assist answer suppliers undertake a course of for promoting and delivering options.
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