Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

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The New York Events and Washington Submit bestseller that changed one of the simplest ways tens of hundreds of thousands speak

“[Crucial Conversations] attracts our consideration to those defining moments that really type our lives, our relationships, and our world. . . . This book deserves to take its place as one in every of many key thought administration contributions of our time.”
—from the Foreword by Stephen R. Covey, author of The 7 Habits of Extraordinarily Environment friendly People

“The usual of your life comes out of the usual of your dialogues and conversations. Proper right here’s how one can instantly uplift your important conversations.”
—Mark Victor Hansen, cocreator of the #1 New York Events bestselling assortment Hen Soup for the Soul®

The first model of Crucial Conversations exploded onto the scene and revolutionized the easiest way tens of tens of millions of people speak when stakes are high. This re-creation offers you the tools to: Put collectively for high-stakes circumstances Rework anger and hurt feelings into extremely efficient dialogue Make it protected to discuss nearly one thing Be persuasive, not abrasive

Product Details

  • File Size: 3958 KB
  • Print Length: 273 pages
  • Simultaneous Device Usage: Up to 4 simultaneous devices, per publisher limits
  • Publisher: McGraw-Hill Education; 2 edition (September 16, 2011)
  • Publication Date: September 16, 2011
  • Sold by:  Amazon Digital Services LLC
  • Language: English
  • ISBN-10: 0071771328
  • ISBN-13: 978-0071771320
  • ASIN: B005K0AYH4
  • Text-to-Speech: Enabled
  • X-Ray: Enabled
  • Word Wise: Enabled
  • Lending: Not Enabled
  • Screen Reader: Supported
  • Enhanced Typesetting: Enabled

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